Information technology is growing at an unprecedented rate, and the latest trends will have a profound impact on businesses. From worsening cybersecurity threats to artificial intelligence and so-called “robot lawyers”, those in the legal field have many digital roadblocks to contend with, so now is the perfect time to get ahead.
Deciphering which tech trends are fads and which are worth paying attention to can be tricky, particularly if your firm has fallen behind. However, technology is not slowing down anytime soon, so it’s a smart idea to get ahead before even more sophisticated products enter the mainstream.
As digital trends continue to grow, user expectations are on the rise. As a result, every organisation must embrace the latest developments if they want to compete with tech-savvy startups. With this in mind, here are three information technology trends to watch out for.
If there’s one technology trend that threatens the legal profession, it’s automation – or so people think. The legal field is slow to change, and while so-called “robot lawyers” may seem like they present real competition to your bricks-and-mortar firm, this trend is more about helping law professionals than replacing them.
No one’s suggesting you should move your entire business model online, but if you’re not already using an online management platform to deliver basic legal services, you might be missing a trick. Embracing online services will not only allow you to complete work more efficiently in less time, but it will also ensure you keep up with competing firms, many of whom already use this technology.
Speaking of robot lawyers, AI-driven apps have been used for years in the UK (and were also rolled out in the US in July 2017). The infamous “Do Not Pay” app, for instance, helps determine whether people have a case for not paying their parking tickets. Using artificial intelligence (AI), in just three years this app had been used to challenge $5m worth of tickets in London and New York, helping more than 250,000 people.
In the age of instant gratification, client expectations have changed, and these days, people want to receive a service quickly and conveniently, whether that’s the creation of a will or a divorce agreement. Using “Do Not Pay” is far cheaper than hiring legal representation in many cases, but the jury’s still out on whether apps will replace human lawyers in the future.
Enhanced digital security
It’s no secret that the rise of big data and cloud computing brings higher security risks for businesses. With the ever-looming threat of data theft, hacking, and phishing, data protection and security have never been more critical. A quick Google search will show you that there are plenty of antivirus and security packages on the market, many of which are cheap or even free, but these offer only part of the solution.
Information security in 2018 is not a one-time action, especially in the legal sector where data protection is sacrosanct. As cyber hackers grow smarter to our common defences, installing basic firewalls won’t protect your business from attack. Therefore, a more sophisticated, security solution is a worthwhile investment.
At CBS, we provide a full-service solution to spot and fill the weak spots in your security strategy. Offering ongoing guidance and solutions to those in the legal sector, we’ll plan and install your IT infrastructure with optimum levels of security in mind. We’ll also develop an IT security roadmap to prevent and manage future threats and vulnerabilities.
CBS will help you stay on top of information technology trends
Our online management and support services take control of every aspect of your IT systems, improving productivity, tightening security, and ensuring you remain GDPR compliant.
Staying on top of changing information technology trends is no easy feat. However, with the right support, you can do your job, knowing your IT infrastructure and security is well taken care of. So get in touch today for a consultation and quote, and make sure your chambers are prepared for the changes in technology ahead.