data-driven IT management

Could data-driven IT management become the new standard? Yes, according to Dell, who predicts that 2019 will be the year of the “data-driven digital ecosystem”.

Last month’s central forecast predicted we would move one step closer to a new era of machine learning next year, which tech experts say will reach its peak in 2030. This begs the question: how will data impact IT management as well as other business practices? Is the future solely data-driven, as with many other disciplines? Let’s look at what we know about data-driven IT management and how it could affect our future.

What is data-driven IT management?

Leveraging data is something we all do one way or another, whatever industry we belong to. Using smart data insights, businesses of all sizes and sectors can now understand and respond to the needs of consumers, as well as provide a more personalised experience. This strategy is known as data-driven marketing, which you may already be familiar with. So how does this apply to IT management?

Data-driven IT management is a derivative of data-driven decision management (DDDM): an approach to business that makes decisions using (or backed up by) verified data. It works off the basis that the availability of Big Data makes IT management more concise, personalised and automated – freeing IT staff to work on other business tasks as their data-driven software makes decisions for them.

What does the future look like?

Data will play a big part in technical advancement over the coming years. In 2019, companies will continue to monitor and improve their infrastructures in the wake of data-driven IT management. By 2030, Dell predicts we will be “immersed in smart living, intelligent work and a frictionless economy.” There will be an increase in tech investments, and 5G will pave the way for micro-hubs to bring us all faster, more reliable Internet. Businesses will also use smarter and more environmentally-conscious supply chains, according to the report.

This new wave of IT management marks the beginning of processes being completed in real-time, fuelled by data and automation. Gone are the days of time-consuming, manual tasks – now we have predictive analytics. By leveraging data, companies can easily complete manual processes such as timekeeping, billing, and matter management, using predictive analytics and automation. The result will be strategic value for businesses and their customers, helping organisations increase their efficiency and reduce IT costs.

How to keep up data-driven IT management

The evidence for the future of data-driven IT management is compelling. This means you need to move your organisation towards a more data-driven approach if you want to keep up with your competitors and work in the most efficient way possible. If you’re concerned about your business getting left behind, contact us today. At City Business Solutions, we’re experts in data-driven IT management, and we can help your company get on board with a data-driven future. For more information, contact us today on 020 3355 7334.