Outsourcing IT services

Technology has become an indispensable part of the legal sector in recent years. Because of the vast quantities of data that legal firms handle regularly, it is vital to have the most effective, up-to-date IT services in place. Choosing a specialist IT service allows data to be stored safely and securely, minimises the risk of online threats and also boosts efficiency and productivity. Many different technologies are now available, including:

  • Network design and installation
  • Spam filtering
  • Site-to-site and mobile connectivity
  • Internet Services
  • Anti-virus control
  • Email including mobile email
  • Telecoms
  • Business Continuity and Backup services
  • Encryption services
  • Hardware and software installation

However, the sheer number of services can be daunting, so we’ve cut through the jargon to outline some key benefits and risks of IT outsourcing.

What are the Benefits of Outsourcing IT Services?

Save money

In-house IT services can be expensive and hard to manage. In the short term, it may seem like a practical way of saving money, but in reality, it can significantly reduce efficiency and productivity. Such an infrastructure requires specialist knowledge, and no thriving business can afford to leave it as an afterthought. As well as taking up valuable time and space, they need the skills of an on-site IT manager. It can cost an average of £30k and 40k per year in salary alone. Added to this are recruitment and training costs, insurance and taxation, all of which can significantly increase expenditure. By outsourcing their IT services and paying a fixed, affordable rate, legal firms can make hidden costs a thing of the past. It also means considerably lower storage and running costs too.

Improved Security

Cybercrime is an ever-growing threat for all business sectors, especially the legal industry. Research conducted in 2019 estimated that it will have a global cost of $6 trillion by 2021, making data security more vital than ever. Outsourcing security services to IT specialists is the best way for businesses to protect their data. By using high-quality cybersecurity protection, outsourced services will put all the necessary measures in place to keep businesses running and ensure peace of mind.

Up-to-date Technology

Outsourcing IT services is the surest way for businesses to take advantage of the latest technology. As specialists at the forefront of their industry, IT providers can deliver cutting-edge technology while keeping their clients up-to-date with significant new trends and developments. Having an outsourced support team can be invaluable, as its wide-ranging experience with different clients can bring fresh insight to any challenges that may arise.

What are the Risks of Outsourcing?

Complex IT Functions

Complex IT systems may take longer to outsource than simpler ones. A skilled IT specialist will be needed to get the infrastructure up and running, and patience may be required for more challenging systems. However, the benefits of having a smooth-running system will reward perseverance.

Loss of Infrastructure Ownership

Loss of infrastructure ownership is a slight risk when outsourcing, as some providers will try to install proprietary software into their clients’ infrastructure. Loss of ownership is rare, however, and can be avoided by selecting a provider with integrity.

Loss of Data Control

Storing sensitive data through a third party makes it harder to keep track of how it is being used. Again, however, you can minimise this risk by ensuring that providers comply with industry standards and data protection regulations.

It is important to ensure that someone with IT skills manages the relationship with a service provider. Choosing the right provider will also significantly minimise the above risks. In short, the rewards significantly outweigh the costs.

As specialists in IT services for the legal sector, we understand the importance of security. For an efficient, cost-effective IT package that will help to keep your data safe, Get in touch today.