Privacy Policy

At City Business Solutions, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to: info@cbsit.uk or by writing to City Business Solutions UK Ltd. High Holborn House, 49-51 Bedford Row, London, WC1R 4LR. Alternatively, you can telephone 020 3355 7334.

Who are we?
City Business Solutions is a London-based IT solutions provider offering a range of IT services to businesses in the legal sector. Over the years we’ve built up a breadth of experience in the legal sector, specialising in Chamber Services. Our expertise in this sector allows us to offer bespoke solutions for businesses looking to make the most of their IT.

Registered in England No: 06313705

How do we collect information from you?
When you use our website contact form, with your explicit consent we ask for your name, telephone number and email address, plus any other details you wish to share with us in relation to your enquiry.

How is your information used?

  • To respond to a request, or provide a service in the performance of our contract with you.
  • In pursuit of our legitimate interests in seeking your views/feedback as our Customer, notifying you of changes to our service that may affect you and keeping you informed of other services we feel may be of interest to you.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:
Only with your explicit consent would we pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example delivery of goods). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive emails from us relating to our products and services, then you can notify us by email to info@cbsit.uk.

You have the right to rectify, delete data, object to processing and complain to the ICO. You also have the right to ask for a copy of the information City Business Solutions holds about you or change your marketing preferences at any time by contacting us by email to info@cbsit.uk or by writing to City Business Solutions UK Ltd. High Holborn House, 49-51 Bedford Row, London, WC1R 4LR. Alternatively, you can telephone 020 3355 7334.

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any information you input to our website contact forms is encrypted using 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’ on this website
Like many other websites, the City Business Solutions website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Twitter
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer competitively priced services)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.

It is possible to switch off cookies by setting your browser preferences. For more information go to: https://www.civicuk.com/cookie-control/browser-settings. Turning cookies off may result in a loss of functionality when using our website.

Website Function Cookies
We use cookies to make our website work  such as remembering your search settings. There is no way to prevent these cookies being set other than to not use our site.

Third party functions
Our site, like most websites, includes functionality provided by third parties. A widely used example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties. Our site includes the following which use cookies:

Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

TwitterPrivacy Policy
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies: Google Analytics – Privacy Policy
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have visited us before. This helps us to develop the services which are of most interest to our visitors.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in February 2018.