At City Business Solutions, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to: firstname.lastname@example.org or by writing to City Business Solutions UK Ltd. High Holborn House, 49-51 Bedford Row, London, WC1R 4LR. Alternatively, you can telephone 020 3355 7334.
Who are we?
City Business Solutions is a London-based IT solutions provider offering a range of IT services to businesses in the legal sector. Over the years we’ve built up a breadth of experience in the legal sector, specialising in Chamber Services. Our expertise in this sector allows us to offer bespoke solutions for businesses looking to make the most of their IT.
Registered in England No: 06313705
How do we collect information from you?
When you use our website contact form, with your explicit consent we ask for your name, telephone number and email address, plus any other details you wish to share with us in relation to your enquiry.
How is your information used?
- To respond to a request, or provide a service in the performance of our contract with you.
- In pursuit of our legitimate interests in seeking your views/feedback as our Customer, notifying you of changes to our service that may affect you and keeping you informed of other services we feel may be of interest to you.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
Only with your explicit consent would we pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example delivery of goods). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive emails from us relating to our products and services, then you can notify us by email to email@example.com.
You have the right to rectify, delete data, object to processing and complain to the ICO. You also have the right to ask for a copy of the information City Business Solutions holds about you or change your marketing preferences at any time by contacting us by email to firstname.lastname@example.org or by writing to City Business Solutions UK Ltd. High Holborn House, 49-51 Bedford Row, London, WC1R 4LR. Alternatively, you can telephone 020 3355 7334.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any information you input to our website contact forms is encrypted using 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’ on this website
Our cookies help us:
- Make our website work as you’d expect
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks like Twitter
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer competitively priced services)
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.
It is possible to switch off cookies by setting your browser preferences. For more information go to: https://www.civicuk.com/cookie-control/browser-settings. Turning cookies off may result in a loss of functionality when using our website.
Website Function Cookies
Third party functions
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in February 2018.